Parature, provider of award-winning, on demand customer support software, announced today the company's 2007 product advisory board, a select group of Parature clients who contribute to the company's continuous innovation by providing valuable feedback and suggestions on its solutions. This year's board includes: The Weather Channel Interactive, the division responsible for The Weather Channel's website, desktop applications and other consumer services; International College, a Florida-based higher education institution; K2 Network, an online gaming service provider; ExtendMedia, a digital media commerce software provider; and Forward Together, a political action committee.
"Sponsoring meetings throughout the year, and devoting an online forum to discuss ideas and voice feedback about Parature's solutions directly with their product management team clearly demonstrates their commitment to client success," said Matthew Pisarek, Support Manager, Extend Media. "Adding suggested functionality to their software, and prioritizing development actions based on client needs gives me a lot of confidence in Parature's ability to continuously innovate and help clients meet their support goals."
Highlighted Links Parature Client Case Studies
Parature Website
The five client participants come from several industries in order to share insights on a wide variety of customer support needs. "Although there are common support requirements across most organizations, as an institution of higher education we have some specialized needs, such as particular workflows, security structures, and specific field types to capture and track information imperative to us," stated Wendy Gehring, Manager, Software Services, International College. "It's important that Parature's solution has robust functionality, while remaining flexible enough to be customized for the needs of individual organizations."
"Our product advisory board is one of many methods we use to continuously interact with our clients and recognize their specific requirements, as well as stay abreast of trends in the customer support industry that could shape the future direction of our software," said Duke Chung, CEO and President, Parature. "In order to always be a customer-centric organization, it's vital that we reach out and invite customers to voice feedback and be actively engaged in the development of our solutions."
To discover how Parature's customer support solutions could benefit your organization, please visit http://www.parature.com/landing/customersupport.aspx
About Parature
Parature provides on demand customer support and help desk software, enabling companies to improve their internal and external support while reducing costs. Through its suite of modules, Parature allows companies to provide critical service information on a 24x7 basis via the Internet, resulting in reduction of inbound support load and significantly decreased support costs. With a consistent growth rate of over 100% year over year, Parature serves industry leaders such as Office Depot, ATI Technologies Inc. and Florida State University. For more information on Parature, or to sign up for the FREE 30-Day Trial, please visit www.parature.com.
Media Contact: Kim Cornwall (703) 564-7763 kcornwall@parature.com
SOURCE: Parature
In addition to online casino news hot off the presses, OCN shows you the best first deposit bonuses at the best online casinos on the web. We've spared you the search by putting together a list of the latest and greatest first deposit bonuses around. So, all you have to do is click and enjoy!
| Name | First Deposit |
|---|
| 500$ |
| 1000% |
| 300% uo to 300€ |
| 100% up to 400$ |
| 100% match upto $200 |
| 100% up to 200$ |
| up to 350$ |
Most Recommended Casino Books
Reuters reported recently that the United States is not worried about having to pay $100 billion in ...
The release of a new game is always a special event in the gambling industry, but when Microgaming, ...
The sixth annual European i-Gaming Congress and Expo got underway at the spacious Barcelona Diagonal...
The United States government released proposed guidelines for the Unlawful Internet Gambling Enforce...
On October 1, 2007 the Federal Reserve and the Department of the Treasury released their joint repor...
Although the passage of the UIGEA last year made it difficult for American players to gamble online,...
Are the new lax gambling laws causing more and more Britons to be under the sway of compulsive gambl...
You may have a surprise in your Full Tilt Poker Account today! After recent allegations that bots we...
Coming off a 26th-place finish at the World Series of Poker, Rancho Mirage's Roy Winston won the Bor...
But the Gloucester Township homemaker never expected another fight -- this time with bureaucrats -- ...
It should come as a surprise to no one that charity-poker games have emerged in recent years as an i...
Spurred by the three-month success of high stakes poker, the Naples-Fort Myers Greyhound Track’s pok...
Online Casino Group Betfair has announced that it has boosted its IT energy efficiency to support it...
Rumors have been circulating for a while now about the future of 32Red.com and its Gibraltar-based B...
CryptoLogic has announced that they have received exclusive rights to make slots and other casino ga...
Since the beginning of the U.S. Presidents first term, the Bush administration has been trying to ke...
The coastal casino in the State of Mississippi have had a diffilcutl few years, yet it seems that th...
Her Majesty Queen Elizabeth II recently found that not only was she one of the most richest women in...
It seems that there is no limit to how low some online casinos can go in order to secure a profit. V...
After a 10-month investigation into the slimy world of Internet "casinos or sports books", Americas ...
It looks like the team behind Online-Casinos.com want to make their online casino portal a fun place...
Positive Experience Begins Even Before Guests Step Out of Their Cars at Harrah's, St. Louis Casino &...
Penghu, a set of islets off Taiwan, is trying to be the next Macao by building a casino town to lure...
The battles against the draconian UIGEA seems to be gaining momentum in the world courts. Here are t...
The Online Casino industry has experienced the worst setback that it ever has since UIGEA. However, ...
The recent British Online Gambling Act has sent the online casino industry into a flurry of exciteme...
As agreed by all interested parties, the hearing that was to take place on the issue of repealing th...
eCOGRA, the world's Internet Pilce Officer, has announced that it approves of the measures taken in ...
Playtech has announced that its Cheif Financial Officer, Shuki Barak, is leaving the group. ...
The Gambling Act is the first peice of legislation that has been passed in the UK about gambling. Wh...
Have you committed a crime in order to pay gambling debts? When you gamble, do you go back another d...
America’s Attorney General Alberto Gonzales has at long last bowed to pressure and has resigned from...
As of today, online gambling in the United Kingdom, as well as advertising from online casino operat...
PartyGaming PartyGaming published their first-half interim results this week, reporting an expected ...
In papers filed today, the US District Court of New Jersey, Trenton Division, has granted a motion o...
Malta is the next online casino superpower, it seems. Here is the storty how a little country draws ...
For some addicts, a casino can be the root of all evils. For others, a fix can come from visiting th...
The new piece of legislation banning advertisements in the UK has caused some stir in the online gam...
Pachinko has become one of the most popular games in the world. Here are a few tips that will help y...
| Name | Payout | |
|---|---|---|
 |
Club Vegas USA | 99%
|
 |
||
 |
LuckyAce Poker | 99.4%
|
|
||
 |
Club USA Casino | 97.5%
|
|
||
 |
Sun Palace Casino | 98.2%
|
|
||
 |
LuckyAce Casino | 98.3%
|
|
||
 |
Cool Cat Casino | 98%
|
|
||
 |
Rushmore Casino | 97.2%
|
|
||
Online Casino News - news
from the world of
online casinos RSS Feed.
The OCN directory is currently in development and will be available soon. If you are interested in adding a link, just click on the “Add Link” button. Thanks for your patience.
You do not need prior permission to link to any of the pages on this site. Limited copyright is granted for you to use and/or republish any of the articles on this site for any legitimate media purpose as long as you reference OCN as the source, and include a link referring the reader to the OCN site.